Privacy Policy

This privacy policy describes how Mini Split Masters collects, uses, and shares personal information of users of our website, minisplitmasters.com. Please read this privacy policy carefully. By using the website, you agree to the collection, use, and sharing of your information as described in this privacy policy.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you voluntarily provide it to us, such as when you fill out a contact form, request a service, or subscribe to our newsletter.
  • Payment Information: When you make a purchase, we collect payment information, such as credit card details. This information is processed securely by our payment processors, and we do not store your full credit card number on our servers.
  • Technical Information: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and information about your activity on our website. We use cookies and other tracking technologies to collect this information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To provide you with the services you request, such as installing, maintaining, or repairing mini-split systems.
  • Communication: To communicate with you about your account, our services, and other updates. This includes responding to your inquiries, sending you service notifications, and providing customer support.
  • Marketing: To send you promotional materials and other information about our services that we think may be of interest to you. You can opt-out of receiving these communications at any time.
  • Improving Our Website: To analyze how users interact with our website and to improve its functionality and content.
  • Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share information with third-party service providers who help us operate our website, process payments, and provide other services. These service providers are contractually obligated to protect your information and only use it for the purposes for which we disclose it to them.
  • Business Partners: We may share information with our business partners to offer you products or services that may be of interest to you.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on our website. Cookies are small data files that are stored on your device when you visit a website. We use cookies to personalize your experience, analyze how our website is used, and target ads to you. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include using encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights with respect to your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information.
  • Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

7. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and update the effective date above. Your continued use of our website after the effective date constitutes your acceptance of the revised privacy policy.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

Mini Split Masters

[Your Address]

[Your Email]

[Your Phone Number]

Effective Date: [Date]